Why Is My Canon Printer Offline? [Top 6 Solutions]
Are you searching on Google, “Why is my Canon printer offline“? Well, you’ve come to the right place. In this article, we will show you how to fix your Canon printer offline error with the top 6 solutions.
Before getting started, you need to know the causes of offline errors in your Canon printer. The faulty network is the common cause, or sometimes the network isn’t working properly. The second main cause is the option “Use Printer offline” is enabled, which can pause the printing status and make your Canon printer offline. Canon printer offline error is common and can be fixed with these solutions in the section below. So, let’s know the main causes and then the top 6 solutions to effectively fix the Canon printer offline error.
Why Is My Canon Printer Offline?
There can be several reasons for Canon printers showing offline status. Hence, it becomes necessary for users to know about the possible reasons behind the Canon printer offline issue. Those are:
Slow internet connection
Loose wire or USB cable
Paper jam issue
Empty paper tray
Virus or malware intrusion
Corrupt printer drivers
Printer sleep mode
How To Fix The Canon Printer Offline Error?
There are various helpful methods to fix the Canon printer offline issue. All the methods are mentioned here. You need to find the main cause of the issue and then try to fix the error. Let’s see the fixes.
Solution 1: Reconnect Your Printer To Wi-Fi
When there is an internet issue, try reconnecting your printer to Wi-Fi. To do this, follow the basic instructions given below:
Forget the Wi-Fi router to disconnect it from your Canon printer.
Reconnect it to your printer. If you are using a USB cable, then connect them with the help of the USB.
If you want to connect your printer wirelessly with the router, open the Wi-Fi Wizard setup window and connect via it.
Press and hold your printer’s Wi-Fi button until the Wi-Fi light blinks.
When your printer blinks blue light, go to your Wi-Fi router and press the WPS button.
Lastly, your Wi-Fi will again be connected to the Canon printer.
Solution 2: Uncheck The “Use Printer Offline” Option From Your PC
Another best solution to resolve your Canon printer offline error is to uncheck the “Use printer offline” option from your computer. To use this method, follow the procedures in the section below:
First, go to the “Start“menu and type in the “Control Panel“in the search bar.
Then, select “Hardware and Sound” from the subcategories list.
Now, click on “Devices and Printers” in the window.
After That, right-click on your printer and click “See what’s printing.”
Now, click on “Printer” from the top left side of the screen by clicking the drop-down menu.
Confirm whether the option “Use printer offline” is unchecked. If it’s checked, uncheck it and save the changes.
Once you save changes, click “Cancel all documents” and again try to connect your Canon printer.
Solution 3: Restart Print Spooler Service
In order to fix your Canon printer offline error, you can restart the print spooler service on your device. Perform the directions below to restart the print spooler service:
Go to the “Start” menu and enter the service in the search box.
After that, select “Services” from the results.
Then, right-click on the “Print Spooler” option. And then click “Restart.”
Right-click on “Print Spooler” and click “Properties.”
Set the startup type as “Automatic.” Then, click “OK” and save your settings.
Lastly, restart your PC and find your files to check if your printer is working.
Solution 4: Update The Canon Printer Drivers
If the other methods don’t work, there might be an issue with the printer drivers. Hence, in this step, you will have to uninstall the printer drivers and then reinstall them.
Open the “Run“box by pressing the “Windows + R keys” at the same time.
After that, open “Device Manager” > “Print Queues.“
Right-click on the printer hardware and choose “Update Driver.“
The window will prompt a question, “How do you want to search for the driver?
Select “Browse my computer for driver software and go ahead.“
Now, select the option to install drivers for your printer and update accordingly.
Lastly, reboot your system and check whether the error gets resolved or not.
Solution 5: Reinstall Printer Software
Many users claim that they fixed the offline issue by reinstalling the Canon driver software.
Open the run dialog by pressing the Windows + R keys together.
After that, type “devmgmt.msc” in the run box and tap “OK.”
You will find your printing device under “Print Queues.” then, right-click on the printer and select “Uninstall device.”
Go to Canon’s official website and download the printer software again.
Solution 6: Reset Offline Printer
When your Canon printer is offline, it is still connected to your system. Hence, you can easily fix the issue by resetting it. Follow these 5 steps to reset your Canon printer.
Press the “Power“button on your printer until it shuts down.
Or else you can simply put off the power cable from the printer.
Wait and again turn on the printer by holding the “Power” button or plugging the power cable into the socket.
Let your printer reboot.
Take a demo print to check if the issue is cleared.
FAQs
Why Is The Canon Printer Offline But Connected To Wi-Fi?
If your printer is offline and the computer is unable to connect to your printer, there can be several reasons for this — for instance, loose cable connections, outdated printer drivers, and issues with important system services.
Where Do I Find The Canon Reset Button?
Select “Setup” on your Canon printer and then locate “Device settings” through the arrow keys and press “OK.” Then, search the “Reset settings” and press “OK.” Lastly, search the “Reset” option and select “OK.”
What To Do When My Canon Printer Is Not Responding?
You can follow simple solutions to solve it. First, restart your computer; it usually recovers the lost connections with your devices. Turn off the printer and the wireless router to which your printer is connected. Wait for some time and turn them on again.
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